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Can I please get a "human?"

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Aug. 28th, 2007 | 06:40 pm

short little note....

It seems that more and more businesses are reliant on these "automated answerers. To be honest, they really anger me. I mean, come on, I have just one simple little question and I am being made to wait forever and a day to talk to a "human." Today, I call FedEx to tell them that there is no way I was going to be able to pick up my package and to hopefully redeliver at a better time for me. After 5-10 minutes of pure automated voices, I finally got through to a human. Sad how our world is becoming nothing more than "automated voices" and digital equipment. Taking out the human element in all we do.

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Comments {4}

From: sane_syko
Date: Aug. 29th, 2007 01:06 pm (UTC)
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Sometimes on those automated answering things, if you hit 0 during the message it will directly take you to a human.

Only sometimes though...

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hisensei808

From: hisensei808
Date: Aug. 30th, 2007 02:13 pm (UTC)
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yea, but it sure is frustrating waiting until you get that human, and in most cases it is usually someone who can barely speak English, LOL.

Oh well.

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we do what we can, until we cannot

From: odontomachus
Date: Aug. 30th, 2007 12:44 pm (UTC)
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This is because humans cost money and machines do not.

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hisensei808

From: hisensei808
Date: Aug. 30th, 2007 02:13 pm (UTC)
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No doubt. Still frustrating though

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